My drive says '..requires an active SafeConsole to be operational'
This means that the drive cannot locate a SafeConsole server to connect to, either because there is no SafeConsole present or that the deployment configurat...
Thu, 22 Oct, 2015 at 11:05 AM
I must have forgotten my device password. What do I do?
If a device password has been forgotten there are three options available: Try to remember the password, the hint that is displayed when an incorr...
Thu, 22 Oct, 2015 at 12:00 PM
Troubleshooting initial device to server connection errors
The SafeConsole manual contains information on how to deploy your devices to connect to the server. If problems still arise please confirm the followi...
Thu, 22 Oct, 2015 at 12:02 PM
Device (v4.2) cannot connect to SafeConsole Cloud
If your clients are located behind a firewall or proxy server that is blocking access to the SafeConsole Cloud server. The first option is to update...
Tue, 27 Oct, 2015 at 2:00 PM

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